We are so happy you found your way to our corner of the internet. Thank you for becoming a part of our online community at The Website Wardrobe ("Company," "we," "us," "our"). As you browse our Website, please know that we respect your privacy and are committed to protecting it through this Privacy Policy ("Policy").
This policy lays out how we may collect, store, use, and share any information that we gather from you when you access and use our Website https://thewebsitewardrobe.com ("Website").
Please review this Privacy Policy very carefully. By accessing our Website, you are agreeing to this and are expressing that you have been given reasonable access to review this Policy prior to your continued use of our Website. This Agreement is binding as of the date you access our Website.
Privacy Policy Purpose:
We want to be open and transparent in communicating how your data and information may be collected. This is the best way to ensure you are informed when browsing our Website or interacting with our Company on other related platforms. This summary will give you a clear understanding of where our privacy policy applies, where it does not apply, and how it is updated over time.
Our policy governs any information we may gather:
- Through our Website.
- Through any chat, user submission, and electronic messaging features on the Website.
- Through email or newsletter opt-ins, text, or other marketing features you interact with on the Website.
- Through any downloadable products or features on this Website.
- Through your interaction with any of our advertisements including those on third-party websites, applications and services.
Our policy does not govern any data or information we collect that is gathered offline. The Company has no control over data or information gathered by any third-party websites or partners we may link to including affiliates.
Should you not agree to any provision of our Company's policy you will no longer use, navigate, access or browse our Website. By continuing to use our Website you are agreeing to the practices we lay out in this policy.
Age Requirements:
We do not knowingly collect personal information from children under 18 years of age for any reason or in any circumstance. No one under the age of 18 may access, use, create an account, make any purchases, or provide any information through our Website without verified parental consent.
In the event we are made aware that we unknowingly gathered personal information or data from an individual under the age of 18, we will promptly delete any related data. Should you have cause to believe we have gathered such data, please email us at support@thewebsitewardrobe.com. Thank you in advance for helping us stay proactive in the data collection process.
Collected Information:
As you browse and navigate our Website, some of your personal information will be automatically collected.
We want you to understand what types of personal information we collect and how it is typically collected. We hope this clarity eliminates any confusion around our data collection processes so you can have full confidence in browsing our Website and interacting with our Company.
Information we collect includes the following categories and kinds of personal information:
- Contact information including full name, address, email address and phone numbers;
- Financial information including credit and debit card and bank account information;
- Geolocation information;
- Demographic information including gender, age, and employment information;
- Internet and website usage data;
- Other identifying information such as IP address, social media usernames, passwords and other information used for authentication and access;
- Your videos and photos;
- Your consumer profile data.
This information and data is collected when you provide it to us or automatically as you browse our Website. Your information may also be collected from third-parties such as our business partners.
Sources of Information:
By engaging with our Website, you have an opportunity to provide us with personal information about you through forms, surveys, and similar interactions.
Before you give us information, it is important to pay attention to what information is required and what is optional. By providing us with your information, you agree that it is correct, personal to you (and no one else whose permission has not been given), and complete.
Your information may come from the following sources:
- Directly from you — for example, when you create an account, sign up for a newsletter, contact our Company, submit correspondence or inquiries to our Company through the Website, or purchase a product.
- From third-parties — for example, data vaults, data shares, and/or social media sites.
- Passive data collection processes that use tools like cookies.
Website users may also post or submit content ("Submissions") on the Website including, but not limited to reviews, comments, testimonials, and discussions.
We really appreciate when our customers and Website users give us an opportunity to use their posted submissions and information to promote our products and services, enhance our users' experience, and reach a new audience. We could not effectively reach and serve new audiences without their public support and brand advocacy.
However, please keep in mind that your submissions are transmitted to our Website and disseminated to others at your own risk. The Company has no control over how other third-parties and users interact with your submissions. Please remember this before posting your submissions on our Website.
Automated Collection Processes:
We use automated data collection technologies — including but not limited to browser cookies, flash cookies, and web beacons — to get a better understanding of your online activity and behavior over time and across third-party websites and applications.
This data is used for research purposes, allowing us to uncover the browsing patterns, behavior habits, and characteristics of our users. We can also monitor trends and identify new strategies for improving our Website. This analytic-based information influences our messaging, marketing, user experience, and more — all so we can deliver more value to our users and customers.
We may use any of the following technologies for data collection:
- Our system automatically issues cookies when you visit our Website. A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. If you would like to opt-out of tracking cookies you can set your browser to not accept them. We will also ask if you would like to accept or refuse cookies through a pop-up message when you visit our Website. However, if you opt-out of or refuse cookies, certain features of our Website may not function properly or be available to you.
- Our Website, electronic messaging, and emails may serve files known as web beacons or pixels that allow us to track users and devices that have accessed our Website or opened our emails. This automated tracking technology allows us to target and personalise marketing messages.
For more information on how you can opt-out of certain tracking and internet-based advertising procedures, please visit the Network Advertising Initiative opt-out page at https://optout.networkadvertising.org/?c=1.
Third-Party Tracking Processes:
By continuing to browse our Website, you agree to allow cookies and other tracking technologies from third-parties unless your browser refuses them.
These cookies may collect personal information or behaviour information. This data is frequently used to provide you with targeted internet advertising.
We have no control over third-party privacy policies or their data collection, use, and sharing practices. For more information about how you can opt-out of receiving targeted advertising from many providers, please visit the Network Advertising Initiative opt-out page at https://optout.networkadvertising.org/?c=1.
Third-Party Service Providers:
We use a number of trusted third-party services to operate our business, each of which may collect or process personal data on our behalf. These include:
- Flodesk — our email marketing platform, which processes your name and email address when you subscribe to our mailing list or download a freebie. Flodesk's privacy policy is available at https://flodesk.com/privacy.
- Stripe — our primary payment processor, which processes your payment information when you make a purchase. Stripe's privacy policy is available at https://stripe.com/privacy.
- Shopify Payments — our secondary payment processor, which may also process your payment information at checkout. Shopify's privacy policy is available at https://www.shopify.com/legal/privacy.
- Google Analytics — an analytics tool we use to understand how visitors interact with our Website. Google Analytics collects usage data including IP addresses and browsing behaviour. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout. Google's privacy policy is available at https://policies.google.com/privacy.
Each of these providers has their own privacy policy governing how they handle your data. We encourage you to review their policies directly.
Data Use:
No matter if you provide us with your information directly or we automatically collect it, below is how we may use your data:
- In enhancing your user experience on our Website in a personalised, individualised way whenever possible.
- In shortening your website search inquiries and providing more relevant results.
- In completing any purpose for which you specifically provide the information.
- In communication or contact with you directly.
- In advertising to you and our general audience.
- In any other manner set out in our Website's Terms of Use and Terms of Purchase.
- In executing any necessary disclosure under the law or required legal process.
- In any additional way we specified at the time of information disclosure.
Data Retention:
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are as follows:
- Purchase records (including transaction data and associated personal information) are retained for 7 years in accordance with Australian taxation and financial record-keeping obligations.
- Email subscriber data is retained for as long as you remain subscribed to our mailing list. Upon unsubscribing, your data will be removed from our active marketing lists within 30 days.
- Website usage data collected via cookies and analytics tools is retained in accordance with the retention settings of those third-party platforms (such as Google Analytics).
- Customer account data is retained for as long as your account remains active. If you request deletion of your account, we will action this within 30 days, subject to any legal obligations to retain certain records.
When personal data is no longer required, we will delete or anonymise it in a secure manner.
International Data Transfers:
The Website Wardrobe is based in South Australia, Australia. If you are accessing our Website from outside Australia — including from the United States, the United Kingdom, or the European Union — please be aware that your personal data may be transferred to and processed in Australia and in other countries where our third-party service providers operate (including the United States).
These countries may have data protection laws that differ from those in your jurisdiction. By using our Website and providing us with your personal data, you consent to this transfer. We take reasonable steps to ensure that any international transfer of your data is handled securely and in accordance with this Privacy Policy and applicable law.
Data Disclosure:
We only share your information pursuant to this policy and are dedicated to protecting your privacy.
Please note the Company may disclose non-personally identifiable and aggregate information concerning our users at any time without restriction.
We may disclose personal data to any of the following:
- Our affiliates, brand partners, subsidiaries, or other selected partners.
- Our service providers, contracted companies or persons (such as payment processors, email marketing platforms, and analytics companies) as necessary for them to provide their services.
- Parties to a corporate transaction involving the Company, such as a sale of the Company or a merger and/or acquisition. We aim to be transparent in this process if and when it arises.
- As directed by you, or to meet the purpose for which you provided the data.
We may also disclose your personal data in the following circumstances:
- When the law or legal process requires it.
- In enforcing our Terms of Use and Terms of Purchase.
- When enforcing or protecting our rights or the rights of third-parties.
Opting Out:
We only want to communicate with you if you want to hear from us. Please review the following options for opting out of our data collection, use, and communication processes:
You are generally able to disable or refuse to accept cookies through your browser settings.
If you do not want us to share your data with third-parties, you may email us at support@thewebsitewardrobe.com with the request.
If you do not want to receive marketing and advertising emails or other forms of communication from the Company, you can unsubscribe at any time by following the unsubscribe link in any marketing email we send you, or by emailing us at support@thewebsitewardrobe.com.
For more information on opting out of targeted advertisements, please visit the Network Advertising Initiative opt-out page at https://optout.networkadvertising.org/?c=1.
Australian Privacy Act Compliance:
The Website Wardrobe is committed to complying with the Australian Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). Under the APPs, individuals have the right to access personal information we hold about them and to request corrections where that information is inaccurate, incomplete, or out of date.
To request access to or correction of your personal information, please contact us at support@thewebsitewardrobe.com or by mail to The Website Wardrobe, 22 Angas Street, Tanunda, SA 5352. We will respond to all access and correction requests within a reasonable timeframe and in accordance with our obligations under the Privacy Act.
If you are not satisfied with our handling of a privacy complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
California Residents Privacy Rights:
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) affords you additional rights regarding how we collect and use your personal data. For more information, review the CCPA at https://oag.ca.gov/privacy/ccpa.
California residents have the following rights:
- Right to know what personal information is collected, used, shared, or sold;
- Right to delete personal information (with certain exceptions);
- Right to correct inaccurate personal information;
- Right to opt-out of the sale or sharing of personal information;
- Right to limit the use and disclosure of sensitive personal information; and
- Right to non-discrimination for exercising these rights.
If you are a California resident and wish to exercise any of these rights, please send your request to support@thewebsitewardrobe.com or by mail to The Website Wardrobe, 22 Angas Street, Tanunda, SA 5352.
GDPR — European and UK Residents:
If you are located in the European Union or the United Kingdom, the General Data Protection Regulation (GDPR) or the UK GDPR (as applicable) may apply to our processing of your personal data. The legal basis on which we process your personal data includes your consent, the performance of a contract with you, compliance with a legal obligation, and our legitimate business interests.
Under GDPR, you have the following rights:
- Right to access the personal data we hold about you;
- Right to rectification of inaccurate or incomplete personal data;
- Right to erasure ("right to be forgotten");
- Right to restriction of processing;
- Right to data portability;
- Right to object to processing based on legitimate interests; and
- Right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at support@thewebsitewardrobe.com or by mail to The Website Wardrobe, 22 Angas Street, Tanunda, SA 5352. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Data Security:
We take data security very seriously. However, with fast-evolving technologies, we cannot guarantee the complete safety and security of your data, but we do put safeguards in place and follow the latest data security strategies.
Please bear in mind that your data security is also your responsibility. You are not allowed to share your password or account information with anyone, especially those you do not know.
Any submission or transmission, whether direct or automated, of your personal data to us is done so at your own risk. The Company is not liable to you for any circumvention of our privacy protections or security systems on our Website.
Correcting Your Information:
If your information has changed or you would simply like to review it, you may submit a change request to the Company by email at support@thewebsitewardrobe.com.
Please note the Company has the right to refuse to update or delete your personal data if we believe such a change would violate any law or legal process, or if we have reason to believe the requested change is incorrect.
Changes to this Policy:
Changes to our Company's Privacy Policy are necessary as circumstances and the law change over time. When we update our Privacy Policy we will clearly post the Last Updated date at the top of this page. If any material changes are made and we have your valid email address on file, we will send you an email notifying you of the change.
Your continued use of the Website means you are agreeing that your data and information will be governed by the most recent updated version of our policy.
Contact Us:
If you have any questions, feedback, or comments about this Privacy Policy or how we handle your personal data, please email us at support@thewebsitewardrobe.com or write to us at The Website Wardrobe, 22 Angas Street, Tanunda, SA 5352.